Legal

Privacy Policy

We are committed to protecting your personal information and your right to privacy.

Last Updated: March 3, 2026

1 Information We Collect

We collect information you provide directly to us, such as when you create an account, make a transaction, or contact our support team. The types of information we may collect include:

  • Personal Identification: Full name, username, email address, phone number, and date of birth.
  • Financial Information: Bank account details, wallet details, and transaction history.
  • Identity Verification (KYC): Government-issued ID, passport, or utility bills as required for regulatory compliance.
  • Technical Data: IP address, browser type, device identifiers, and operating system.
  • Usage Data: Pages visited, links clicked, and referral sources within the platform.

2 How We Use Your Information

Kristal Plantet uses the information we collect for the following purposes:

  • To create, manage, and maintain your account and membership.
  • To process transactions, payouts, and financial activities on the platform.
  • To verify your identity in compliance with applicable laws and regulations.
  • To communicate important account updates, security alerts, and promotional offers.
  • To improve platform features, troubleshoot issues, and enhance user experience.
  • To prevent fraudulent activity, unauthorized access, and other illegal activities.
  • To comply with legal obligations, regulatory requirements, and enforce our Terms.

3 Information Sharing & Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in limited circumstances:

  • Service Providers: Trusted third-party vendors who assist in operating the platform (e.g., payment processors, email providers), subject to strict confidentiality agreements.
  • Legal Compliance: When required by law, court order, or governmental authority.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred to the successor entity.
  • With Your Consent: When you explicitly authorize us to share your information.

4 Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These include:

  • 256-bit SSL/TLS encryption for all data transmitted over the network.
  • Secure, access-controlled server environments with regular security audits.
  • Multi-factor authentication options for account protection.
  • Regular monitoring for suspicious activity and potential data breaches.

While we strive to use commercially acceptable means to protect your personal data, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

5 Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our platform. Please refer to our Cookie Policy for detailed information on the types of cookies we use, their purpose, and how to manage your preferences.

6 Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

  • Access: Request a copy of the personal data we hold about you.
  • Rectification: Request correction of inaccurate or incomplete data.
  • Erasure: Request deletion of your personal data, subject to legal obligations.
  • Restriction: Request that we restrict the processing of your data.
  • Portability: Receive your data in a structured, commonly used format.
  • Objection: Object to our processing of your data for certain purposes.

7 Third-Party Links

Our platform may contain links to third-party websites or services that are not operated by us. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites. We encourage you to review the privacy policies of any third-party services you visit.

8 Children's Privacy

Our platform is not intended for individuals under the age of 18. We do not knowingly collect personally identifiable information from children. If you believe a child has provided us with personal information, please contact us immediately and we will take steps to remove that information.

9 Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of significant changes by posting the new policy on this page with an updated "Last Updated" date and, where appropriate, by sending you an email notification. Your continued use of the platform after any changes constitutes your acceptance of the new Privacy Policy.

10 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please reach out to us.

 Data Privacy Officer

Kristal Plantet Ltd.
For general inquiries: support@kristalplantet.com
Response time: Within 5–7 business days.